FAQS

How long does it take for my order to be processed?

Please allow up to 5 business days for processing your order. If your order is placed after 6 PM local time, it will be processed on the following business day. For more information, please refer to our Shipping Policy.

Can I ship the item outside of Singapore?

Unfortunately, we only ship to Singapore address for the time being and currently offer the following shipping options under our Shipping Policy.

Can I return the item I purchased?

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. For more information on the conditions, please refer to our Return Policy.

Can I refund the item I purchased?

Refunds will be based on the value of the item as reflected on your receipt or proof of purchase. For more information on the conditions, please refer to our Refund Policy.